Airline damage your bag? Here are your rights

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Airline damage your bag? Here are your rights

Travelers rest near dozens of suitcases while stranded at New York John F. Kennedy International Airport following a major blizzard on Dec. 27, 2010.

The brilliant orange Kenneth Cole suitcase circled the baggage declare carousel at Dallas Love Subject with what seemed like an antenna.

A chunk of wire was all that remained of the retractable deal with on the hardside bag.

I pushed it into the Southwest Airways baggage declare workplace to file a declare, quick on time and not sure of what got here subsequent.  It was the primary time an airline broken my bag. Delayed luggage, I knew the drill. Misplaced luggage, too, as an airline completely misplaced a bag of mine a number of years in the past.

Here is what I discovered: Vacationers have choices in terms of broken luggage, and figuring out your rights will put you in a greater place to resolve the declare.

If you have a declare, that’s. An airline’s definition of harm, backed by the U.S. Division of Transportation, could differ considerably from a passenger’s definition. Regular put on and tear, together with scratches, scuff marks, stains, dents and filth, will not be lined.

Each airline broken bag coverage has a disclaimer about regular put on and tear. And it applies even when you purchased the suitcase the night time earlier than your flight or are checking a designer bag.

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