Smart Luggage Warranty | Horizn Studios

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Smart Luggage Warranty | Horizn Studios

The definition of HORIZN STUDIOS LUGGAGE refers back to the following product teams: M5 Cabin Baggage, H5 Cabin Baggage, H6 Verify-In Baggage and H7 Verify-In Baggage, in addition to the Professional Mannequin ST.

With out prejudice to any statutory rights, HS New Journey GmbH grants purchasers of a HORIZN STUDIOS LUGGAGE the next 100-day voluntary proper of return and the next warranties.

These rights and warranties shall solely apply to the primary purchaser of a HORIZN STUDIOS LUGGAGE, who bought it immediately from HS New Journey GmbH below horizn-studios.com or in a Horizn Studios retailer (hereinafter “You”), and these rights and warranties can’t be transferred to any third occasion. In case you bought your product at a Horizn Studios retailer or by one among our companions, please activate your guarantee right here.

§ A. 100-DAY VOLUNTARY RIGHT OF RETURN REGARDING HORIZN STUDIOS LUGGAGE

With out prejudice to the statutory proper of withdrawal, HS New Journey GmbH grants You a voluntary proper of return for the interval of 100 days from receipt of the nice. Offered that You come back the HORIZN STUDIOS LUGGAGE to HS New Journey GmbH inside 100 days from receipt, HS New Journey GmbH will refund to You the acquisition worth paid.

Please request a return label for this objective by e-mail to [email protected] Return cargo from a spot throughout the EU is freed from cost for You. For any return cargo from a spot exterior the EU, please contact [email protected] Refund of the acquisition worth will likely be made inside four weeks after now we have acquired the HORIZN STUDIOS LUGGAGE returned by You.

This voluntary proper of return doesn’t limit your statutory proper of withdrawal or your statutory guarantee rights.

§ B. WARRANTIES REGARDING THE HORIZN STUDIOS LUGGAGE

The next warranties shall apply with out prejudice to the statutory guarantee rights You as a purchaser could also be entitled to in accordance with Sections 437 et seqq. of the German Civil Code (Bürgerliches Gesetzbuch/BGB). These warranties are ruled by the legal guidelines of the Federal Republic of Germany, excluding the applicability of the United Nations Conference on Contracts for the Worldwide Sale of Items (CISG).

1. 5-YEARS WARRANTY FOR CASE, WHEELS, HANDLES AND ZIPPERS

1.1. SCOPE AND TERM

Topic to the provisions set forth under, HS New Journey GmbH warrants to You that the next defects won’t happen within the HORIZN STUDIOS LUGGAGE:
a. Cracks or breakages within the case,
b. broken-off wheels or wheels that can not be used any extra
c. handles or telescopic handles and zippers that can not be opened or closed any extra.
d. LIMITED-EDITION HORIZN STUDIOS LUGGAGE, for which the guarantee is restricted to a 5-year interval. The guarantee for these items is restricted to the {hardware} of the bags and doesn’t apply to sticker or print colors.

The guarantee shall not apply to:
a. Defects brought on by improper use of the HORIZN STUDIOS LUGGAGE, accidents, acids/chemical solvents, improper dealing with by third events
b. HORIZN STUDIOS LUGGAGE that was not bought from HS New Journey GmbH or one of many aforementioned official distribution companions and
c. HORIZN STUDIOS LUGGAGE that was bought second hand or as “graded inventory” or “returns”.

The guarantee shall apply for a interval of 5 years from the date of buy acknowledged on the gross sales receipt (“Guarantee Interval”).

1.2. WARRANTY SERVICES
If an occasion lined by this guarantee happens, HS New Journey GmbH will, in its discretion, take away the defects by restore, alternative of the faulty half or alternative provide. In case of alternative provide, HS New Journey GmbH reserves the appropriate to ship a HORIZN STUDIOS LUGGAGE of a unique color if the unique color just isn’t out there on the time. Please observe that as a result of restricted nature of LIMITED-EDITION HORIZN STUDIOS LUGGAGE, the alternative provide will apply to the identical baggage mannequin of HORIZN STUDIOS LUGGAGE with out the particular version software, topic to availability.

If an occasion lined by this guarantee happens, HS New Journey GmbH will restore or exchange and return to You the HORIZN STUDIOS LUGGAGE inside 30 days from receipt.

The guarantee shall proceed to use to the repaired or changed HORIZN STUDIOS LUGGAGE; the unique Guarantee Interval just isn’t prolonged, nevertheless.

1.3. ASSERTION OF WARRANTY CLAIM

You might be entitled to a declare, if any, arising from this guarantee provided that You come back the HORIZN STUDIOS LUGGAGE to HS New Journey GmbH, along with a gross sales receipt and an outline of the defects and pictures of the defects.
For the return cargo, please request a return label by e-mail to [email protected] first and connect pictures and an outline of the defects to such e-mail.

All claims arising from the guarantee are topic to the statutory limitation interval. In case you bought your baggage circuitously by Horizn Studios, make certain to register your baggage guarantee on-line inside 30 days after you made the acquisition. Each baggage comes with a bodily flyer together with an activation code.

2. TWO-YEAR WARRANTY ON INBUILT BATTERY OF THE HORIZN STUDIOS LUGGAGE

2.1. SCOPE AND TERM

Topic to the provisions set forth under, HS New Journey GmbH warrants to You that HORIZN STUDIOS LUGGAGE delivered to you’ll not present the next defects inside a interval of two years from the date of buy acknowledged on the gross sales receipt (Guarantee Interval):
The battery can’t be charged or discharged any extra.
The battery can’t provide adequate energy to appropriate gadgets any extra.

The guarantee shall not apply to:
a. Any slowdown within the charging course of which is market commonplace for batteries
b. The functioning of the battery whether it is charged with aside from unique Horizn Studios adapters or charging cables
c. Impairments to the performance of the battery brought on by improper use of the HORIZN STUDIOS LUGGAGE
d. Batteries in HORIZN STUDIOS LUGGAGES that weren’t bought from HS New Journey GmbH or one of many aforementioned official distribution companions and
e. Batteries in HORIZN STUDIOS LUGGAGES that have been bought second hand or as “graded inventory” or “returns”.

2.2. WARRANTY SERVICES

If an occasion lined by this guarantee happens, HS New Journey GmbH will, in its discretion, restore the battery or provide a alternative battery. In case of alternative provide, HS New Journey GmbH reserves the appropriate to ship a battery of various color if the unique color just isn’t out there on the time.

If an occasion lined by this guarantee happens, HS New Journey GmbH will restore or exchange and return the battery to You inside 30 days from receipt. The guarantee shall proceed to use to the repaired or changed battery; the unique Guarantee Interval just isn’t prolonged, nevertheless.

2.3. ASSERTION OF WARRANTY CLAIM
You might be entitled to a declare, if any, arising from this guarantee provided that You come back the battery, along with a gross sales receipt, to HS New Journey GmbH on the deal with acknowledged under or give it again in a Horizn Studios retailer. For the return cargo, please request a return label by e-mail to [email protected] first and connect an outline of the defect to such e-mail. HS New Journey GmbH will bear the prices for the return cargo.

All claims arising from the guarantee are topic to the statutory limitation interval.

3. WARRANTOR
HS New Journey GmbH
Stralauer Allee 11
10245 Berlin
Germany
e-mail: [email protected]

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