TAP PORTUGAL PET POLICY 2021

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TAP PORTUGAL PET POLICY 2021

TAP Portugal Pet Coverage 2021

TAP Portugal permits transporting animals within the cabin or the maintain, relying on the load, dimension and species of animal.

Every nation’s legal guidelines governing the import and export of animals should be revered, and due to this fact the related embassies or consulates should all the time be contacted.

We strongly suggest that you just seek the advice of the Direcção Geral de Veterinária [Portuguese Veterinary Authority] web site, clicking on the hyperlink the place you will see extra detailed details about the relevant sanitary laws for the transport of home animals to and from EU member states and different international locations outdoors the EU.

Passengers are answerable for:
Submitting all of the animal’s paperwork, corresponding to well being certificates and passports, amongst others;
Should signal a declaration for expediting dwell animals, which can be given to You when the animal’s transport is paid for;
Should present meals and water for the whole journey.

The reserving should be made in good time
If you need to move your pet, you will need to inform us on the time of reserving, or at the least 24 hours earlier than departure.

If the journey includes a couple of airline, they need to all authorise transporting the animal.

You can be required to supply data on the dimensions of the service through which the animal is to be carried, whole weight (service plus animal), and the species and variety of animals to be carried.

Animal transport carriers should adjust to TAP laws.

Particular guidelines apply to service animals (see the “Service Animals” part).

Animals within the cabin
Solely cats and canines are allowed within the cabin.
The utmost weight of the animal service plus animal is 7 (seven) kg.
The service might not exceed 48cm in size, 32cm in width and 25cm in top.
Every passenger might solely deliver one animal service on board. Nevertheless, the service might include a couple of animal of the identical form.
A service designed to move animals (inflexible or malleable) could also be used so long as it doesn’t exceed the scale outlined above and is water-tight (able to retaining the animal’s physique fluids).
Approval of requests for transporting animals within the cabin is topic to availability of house, the kind of aircraft allotted and the passenger’s cabin class.
The animals should be clear, wholesome, and freed from odours and should not represent a menace or disturb different passengers. Females is probably not pregnant.
If the animal fulfils the cabin transport situations and the appliance is authorized, the animal service should be positioned underneath the seat of the passenger accountable, in order that it doesn’t impede free motion within the cabin.
A passenger seat is probably not used and the animal might by no means transfer about contained in the cabin.

Transporting animals within the maintain
NB: We can’t settle for animals on the Lisbon check-in for transport within the cargo maintain on flights to Luanda. The passenger ought to contact the TAP cargo division upfront.

Animals could also be carried within the maintain of the aircraft on which the passenger answerable for them is travelling, underneath the next situations:

The airline is notified upfront of the animal within the maintain.
The animal is transported in its personal inflexible service.
The passenger supplies ample meals and water for the whole journey since it’s not attainable to feed or train animals throughout stopovers.
The animal’s service is delivered when the passenger is accepted on the flight and can be positioned within the ventilated space within the aircraft’s maintain.
Transporting unaccompanied animals is permitted. For extra data, please contact the TAP Portugal Cargo division.

TAP Cargo Web site: www.tapcargo.com

E-mail: [email protected]

Name Centre Portugal (Cargo): Mon to Fri 9 am – 6:30 pm
Lisbon (+351) 218 445 470
Oporto (+351) 229 449 751
Madeira (+351) 291 520 830
Azores (+351) 295 206 460

Charges for transporting animals

Service canines
Information canines for the listening to or sight impaired, service canines for these with low mobility and canines for emotional help are transported by TAP Portugal freed from cost and should journey within the cabin.

These on this service ought to tell us as early as attainable of the must be accompanied by a information canine or service canine.

Transport situations:
Transporting a information canine or service canine should meet the next necessities:
The animal should be on a lead.
The animal can’t transfer across the cabin.
It can’t occupy a seat.
It should be recognized as a service canine.
It should adjust to all well being guidelines and have all the required authorized documentation.
It will need to have documentation proving official coaching and certification. This documentation should be proven upon request.
Affirmation of canines for emotional help is topic to the next situations:

Transport request should be made at the least 48 hours upfront.
The correct TAP type (INCAD) should be crammed out by the passenger’s physician. This doc should be despatched to fax no. 218 416 540 to be reviewed and authorized by TAP Portugal’s medical crew.
Reserving confirmations for passengers with canines for emotional help will rely upon the TAP physician’s skilled opinion.

TAP complies with the laws in power, specifically:
EU Regulation no. 1107/2006 of 5 July 2006 on the rights of passengers with low mobility.
Passengers travelling to/from the US are carried in accordance with the Code of Federal Laws, Half 382 from the US Division of Transportation, in power since 13 Could 2009.

Observe: Solely canines recognised as “service animals” (SVAN) could also be authorised for transport within the cabin on TAP flights to/from the UK. Animals are usually not accepted for transport within the maintain on this route.

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